Case Study: Automation

Robotics Process automation

botserve reduced 70% of the processing time for invoice processing through deployment of Robotics Process Automation (RPA)


Our customer is a catalogue retailer in the UK and had a large pool of sellers/vendor. Due to the variety of legacy systems and an array of invoices our client had a large F&A function that was dealing with these vendors and most of the process was manual and repetitive.


The overall challenge was to reduce the number of repetitive tasks that were labour-intensive time-consuming and shifting focus on improving accuracy and delivery.

How we Transformed

Discover: Understand As-is

Every transformation starts with an in-depth review of existing processes —to gain an understanding of current issues, to look at processes. We rely on observations, interviews, process mapping using BPMN 2.0 and apply a hybrid approach with qualitative and quantitative analysis.



70% reduction in operating costs


99% Accuracy


40% improved Turn around Time


100% security compliant

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